Online Course on Data Governance: Fundamentals and Strategies for Tax Administrations
Data governance and data management are key elements not only in optimising processes in revenue administrations but also in leveraging emerging technologies like artificial intelligence. To strengthen institutional capacities in this field, the Network of Tax Organisations (NTO) and the Inter-American Center of Tax Administrations (CIAT) have developed an online course available for tax administrations affiliated with members of the NTO.
The course was introduced by computer science expert Esteban Jorge Alonso during the third and final webinar of the NTO Data Governance series, Navigating data governance: key takeaways and practical insights. In his presentation, he highlighted how data governance not only enhances internal organisational management but also opens the door to new applications of artificial intelligence and other advanced technologies.
This free course, available on the Atingi platform, combines proven methodologies with real-world experiences, offering strategic tools to maximise the value of data in decision-making. Over five lessons and a case study, participants will explore fundamental concepts and practical strategies applicable to their day-to-day work in their respective revenue administration and institutions.
This course aims to equip participants with essential knowledge and tools to enhance institutional capacities and leverage data for decision-making. It covers key concepts of information management and data governance, explores frameworks for tax administrations, and provides best practices for implementation, culminating in a case study analysis.
Content of the course
Lesson 1: Introduction to Data Management and Data Governance
An introduction to key concepts, from the basics of data, information, and knowledge, to core principles of data governance and management. This lesson also covers roles and responsibilities in a governed environment, common terminology and slang in the field, and internationally recognised areas of expertise.
Lesson 2: Data Governance Principles and Framework
This lesson explores the foundational principles of data governance and its importance for tax administrations. Participants will learn about common governance frameworks, different models used in practice, and the key factors driving data governance programmes.
Lesson 3: Data Governance in Tax Administrations
A deep dive into the common challenges of data management within tax administrations, with a strong focus on data quality. The lesson highlights how data quality affects decision-making and presents strategies for continuous improvement. This lessons places emphasis on the need for ongoing monitoring to ensure accurate and reliable information.
Lesson 4: Maturity Assessment
This lesson introduces data governance maturity models, focusing on the framework developed by DAMA (Data Management Association). Participants will learn how these methodologies can help establish objective metrics and guide organisations in planning continuous improvements in data governance. The lesson also covers how maturity assessments can inform strategic planning.
Lesson 5: Strategies and Lessons Learned
Participants will explore case studies of tax administrations that have implemented data governance frameworks. The lesson presents best practices, key takeaways, and common pitfalls to avoid. It underscores the importance of adapting lessons learned to each organisation’s unique context rather than applying them rigidly.
Case Study: Final Project
In the final section, participants will apply their knowledge to a case study designed to assess their understanding and provide feedback. This hands-on exercise allows participants to analyse a realistic scenario and propose solutions based on the principles covered throughout the course.
Methodology
The course is delivered through an online learning platform, providing participants with structured materials in various formats:
- Short videos introducing each topic.
- Readings specifically designed for tax administrations.
- Self-assessment quizzes.
- A final project based on a practical case study.
Additionally, the course provides access to specialised references, including publications from CIAT, IOTA, and the DAMA DMBOK handbook, along with further reading materials for those interested in expanding their knowledge.
With a practical approach, this course offers a valuable opportunity to strengthen data governance skills in revenue administrations.
If you would like to register to the course, kindly contact the NTO Secretariat at secretariat@taxcompact.net
Learn more about the NTO Data Governance initiative here.