NTO Tax & Covid-19 Peer-learning: Rethinking coummunication strategies and relations between tax authorities and taxpayers

Programme

The Covid-19 pandemic has placed unprecedented spending pressure on the fiscus of most governments, as countries face the challenge of safeguarding revenue to finance measures in addressing the Covid-19 crisis. As countries take on tax policy and administrative measures to address the Covid-19 crisis and its economic consequences, the adjusting of processes and the enhancing of communication strategies and tools, to ensure that taxpayers are well informed have become even more relevant than before. As a result, tax administrations benefit in the sharing of experiences and lessons learnt during this period.

This particular peer-learning session will focus on the theme of:

• Re-thinking communication strategies and relations between tax authorities and taxpayers. Changing or improving the way tax administrations communicate effectively with taxpayers; tools or solutions that are used for revenue mobilisation and taxpayer education.

There will be a total of three presentations, with contributions from the Tax Authorithies of Canada, Mali and the UK respectively. As well as question and answer sessions. The session will be moderated in French, with presentations in both French and English. There will be simultaneous translation in both French and English throughout the webinar. 

For further information, please contact secretariat@taxcompact.net.